General questions
Can I book a private pottery class or event?
Yes. We host private workshops and events. Contact us with your preferred date, group size, and activity style, and we’ll help plan your session.
Do you sell gift cards?
Yes. Gift cards can be used toward classes, workshops, studio time, or clay purchases. They are valid for 12 months from purchase.
Can I commission a custom ceramic piece?
Yes. Contact us with details (size, design, quantity). A 20% deposit applies, and there may be limits on what we can produce.
Do you take wholesale orders?
Yes, we can accommodate wholesale ceramic orders depending on the size and design. Please reach out with details to discuss timelines and pricing.
What is your shipping policy?
Orders (excluding custom/wholesale) are processed within 1–2 business days and shipped with Australia Post. Domestic delivery usually takes 2–5 business days.
Are your glazes and clays food safe?
Yes. All clay and glazes used in our studio are food, microwave, dishwasher, and oven safe (unless otherwise stated).
Can children attend your workshops?
Yes. We run dedicated kids’ pottery workshops during school holidays and term time, designed for ages 6–13.
workshop questions
Do I need prior pottery experience?
Nope! We run beginner-friendly workshops as well as intermediate courses for students who want to develop their skills further.
How many students are in each class?
We keep class sizes small to ensure individual guidance. Wheel courses are usually capped at 8, and handbuilding or kids workshops may vary.
Do I need to pay upfront to secure my spot?
Yes. Bookings are first-come, first-served, and your place is only confirmed once full payment is made
What should I wear to a pottery class?
Closed-toe shoes are required. We recommend comfortable clothing you don’t mind getting clay on. Aprons and towels are provided.
What is included in the cost of a workshop or course?
Most classes include clay, tools, glaze, and firing costs, as well as light refreshments. Full details are listed in each class description.
When will my finished pieces be ready?
The glazing and firing process takes about 4 weeks. You’ll be notified when your work is ready to collect from the studio.
What happens if I can’t attend a class or workshop?
Please let us know as soon as possible. Make-up classes are not guaranteed due to limited spaces, but we’ll advise on options where possible.
