FEES: Firing fees are calculated by weight. Pieces are weighed after they’ve been fired, and total weights will be rounded off to the nearest dollar.

• Bisque (1000c / cone 06) = $9 per kilo
• Mid fire (1222c / cone 6) = $11 per kilo
• High fire (1260 / cone 8) = $12 per kilo

*If using HC Studio glazes, there is an added fee per piece based on weight.

• 0 g – 199g = $1.50 per piece
• 200g – 999 grams = $2.50 per piece
• 1kg and over = $5 per piece (charge based on actual weight).

If using your own glazes, please make a clear note on your firing form to negate this fee. Please note there is a minimum administrative fee of $6 per firing form.

PAYMENT & COLLECTION: We will email you an invoice when your items are ready for collection. Full payment is required prior to your items being collected. Payments can be made online via direct bank transfer or PayPal.

Your pieces will be packed and placed on the collection shelf outside of the studio doors. If you are unable to collect your work within 2 months of the invoice date, please let us know ASAP. Otherwise, due to limited storage space, uncollected items will be discarded after 2 months.

DAMAGES: Our staff will always handle your ceramics with the utmost care. However, accidents can happen. Should any breakages occur, firing fees will be waived for the damaged piece/s if we were responsible for the breakage/s. We will not be held liable for replacements or repairs. In the event that there are damages to our kiln shelves/furniture due to glaze dripping or clay melting, we will request that you cover the cost of repairs. If you suspect any of your pieces may cause issues, please notify a staff member or clearly note on your firing form, and we will do everything we can to mitigate damages.

Please always check the firing ranges of your clays and glazes and ensure that they are compatible with our firing ranges. If we deem any pieces unsuitable for firing for any reason, we reserve the right not to fire them.

We do not accept Earthenware for firing.

TIME FRAME: Our general turnaround for firings is 4 weeks. However, our firing schedule is dependent on how busy we are.

During our quieter periods, you may get your work back in as little as 2 weeks. During our busier periods, it may stretch out to 6 weeks. If you have a deadline, please notify us before submitting your firing request so we can provide an estimate of when it will be ready.